I'm having issues installing the HQ agent on a W2K3 R2 64bit server.
I tried the 32 bit windows agent (hyperic-hq-agent-3.2.0-615-win32) and got the error at the bottom of this post. Then I decided to use the NO JRE installer (hyperic-hq-agent-3.2.0-615-noJRE) and installed the jre-6u4-windows-x64.exe before running the install. When I run hq-agent.exe. it gives the error "Could not load JVM C:\Program Files\Java\jre1.6.0_04\bin\server\jvm.dll: %1 is not a valid Win32 application."
Has anyone come accross this issue?
Thanks in advance.
CJB.
This is the error I get with the hyperic-hq-agent-3.2.0-615-win32 installer
________________________________________________________________
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x080aefa2, pid=3520, tid=2600
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_13-b06 interpreted mode)
# Problematic frame:
# V [jvm.dll+0xaefa2]
#
--------------- T H R E A D ---------------
Current thread (0x01efb638): VMThread [id=2600]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x0410f26c, EBX=0x01efb638, ECX=0x00000000, EDX=0x0000001f
ESP=0x0410f268, EBP=0x0410fa40, ESI=0x0410fab4, EDI=0x04effba4
EIP=0x080aefa2, EFLAGS=0x00010206
Top of Stack: (sp=0x0410f268)
0x0410f268: 0000001f 63657845 6f697475 7270206e
0x0410f278: 6365746f 6e6f6974 6f697620 6974616c
0x0410f288: 000a6e6f 00000000 00000000 00000000
0x0410f298: 00000000 00000000 00000000 00000000
0x0410f2a8: 00000000 00000000 00000000 00000000
0x0410f2b8: 00000000 00000000 00000000 00000000
0x0410f2c8: 00000000 00000000 00000000 00000000
0x0410f2d8: 00000000 00000000 00000000 00000000
Instructions: (pc=0x080aefa2)
0x080aef92: 00 50 e8 db fe ff ff 8b 4d 08 83 c4 18 ff 75 fc
0x080aefa2: 8b 11 50 ff 52 04 c9 c3 55 8b ec 81 ec d0 07 00
Stack: [0x04010000,0x04110000), sp=0x0410f268, free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xaefa2]
V [jvm.dll+0xade13]
V [jvm.dll+0xacf89]
C [MSVCRT.dll+0x2b530]
C [kernel32.dll+0x1fe21]
VM_Operation (0x04effba4): exit, mode: safepoint, requested by thread 0x01f20cf8
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x01f20cf8 JavaThread "Thread-0" [_thread_blocked, id=2936]
0x01ec3b88 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2408]
0x01ec0bc8 JavaThread "Finalizer" daemon [_thread_blocked, id=1672]
0x01ebf838 JavaThread "Reference Handler" daemon [_thread_blocked, id=1564]
0x00566c58 JavaThread "main" [_thread_in_native, id=3504]
Other Threads:
=>0x01efb638 VMThread [id=2600]
VM state:at safepoint (shutting down)
VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x00565ab0/0x00000170] Threads_lock - owner thread: 0x01efb638
Heap
def new generation total 576K, used 188K [0x10010000, 0x100b0000, 0x109e0000)
eden space 512K, 24% used [0x10010000, 0x1002f238, 0x10090000)
from space 64K, 100% used [0x10090000, 0x100a0000, 0x100a0000)
to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000)
tenured generation total 1408K, used 445K [0x109e0000, 0x10b40000, 0x18010000)
the space 1408K, 31% used [0x109e0000, 0x10a4f520, 0x10a4f600, 0x10b40000)
compacting perm gen total 4096K, used 2932K [0x18010000, 0x18410000, 0x1c010000)
the space 4096K, 71% used [0x18010000, 0x182ed388, 0x182ed400, 0x18410000)
Dynamic libraries:
0x00400000 - 0x00408000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\hq-agent.exe
0x7d600000 - 0x7d6f0000 C:\WINDOWS\system32\ntdll.dll
0x7d4c0000 - 0x7d5f0000 C:\WINDOWS\syswow64\kernel32.dll
0x004c0000 - 0x0055b000 C:\WINDOWS\syswow64\ADVAPI32.dll
0x7da20000 - 0x7db00000 C:\WINDOWS\syswow64\RPCRT4.dll
0x7d8d0000 - 0x7d920000 C:\WINDOWS\syswow64\Secur32.dll
0x77ba0000 - 0x77bfa000 C:\WINDOWS\syswow64\MSVCRT.dll
0x08000000 - 0x08142000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\client\jvm.dll
0x7d930000 - 0x7da00000 C:\WINDOWS\syswow64\USER32.dll
0x7d800000 - 0x7d890000 C:\WINDOWS\syswow64\GDI32.dll
0x76aa0000 - 0x76acd000 C:\WINDOWS\system32\WINMM.dll
0x71bc0000 - 0x71bc8000 C:\WINDOWS\system32\rdpsnd.dll
0x771f0000 - 0x77201000 C:\WINDOWS\system32\WINSTA.dll
0x71c40000 - 0x71c97000 C:\WINDOWS\syswow64\NETAPI32.dll
0x76b70000 - 0x76b7b000 C:\WINDOWS\system32\PSAPI.DLL
0x10000000 - 0x10007000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\hpi.dll
0x01d60000 - 0x01d6e000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\verify.dll
0x01d70000 - 0x01d89000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\java.dll
0x01d90000 - 0x01d9e000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\zip.dll
0x68000000 - 0x68035000 C:\WINDOWS\system32\rsaenh.dll
0x76920000 - 0x769e2000 C:\WINDOWS\system32\USERENV.dll
0x04990000 - 0x0499f000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\net.dll
0x71c00000 - 0x71c17000 C:\WINDOWS\system32\WS2_32.dll
0x71bf0000 - 0x71bf8000 C:\WINDOWS\system32\WS2HELP.dll
0x7db30000 - 0x7dbb0000 C:\WINDOWS\System32\mswsock.dll
0x77670000 - 0x777a9000 C:\WINDOWS\syswow64\ole32.dll
0x76ed0000 - 0x76efa000 C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f77000 C:\WINDOWS\System32\winrnr.dll
0x76f10000 - 0x76f3e000 C:\WINDOWS\syswow64\WLDAP32.dll
0x76f80000 - 0x76f85000 C:\WINDOWS\system32\rasadhlp.dll
0x5f270000 - 0x5f2ca000 C:\WINDOWS\system32\hnetcfg.dll
0x71ae0000 - 0x71ae8000 C:\WINDOWS\System32\wshtcpip.dll
VM Arguments:
jvm_args: -Djava.compiler=NONE -Djava.security.auth.login.config=jaas.config -Dagent.mode=thread -Xmx256M -Xrs -Xmx128m -Djava.net.preferIPv4Stack=true exit
java_command: <unknown>
Launcher Type: generic
Environment Variables:
JAVA_COMPILER=NONE
PATH=C:\oracle\product\10.2.0\db_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files (x86)\Dell\SysMgt\oma\bin;C:\Program Files (x86)\Dell\SysMgt\RAC4
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=EM64T Family 15 Model 4 Stepping 3, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows Server 2003 family Build 3790 Service Pack 2
CPU:total 4 family 15, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 4194303k(1806480k free), swap 4194303k(4194303k free)
vm_info: Java HotSpot(TM) Client VM (1.4.2_13-b06) for windows-x86, built on Oct 18 2006 10:10:57 by "java_re" with MS VC++ 6.0
I tried the 32 bit windows agent (hyperic-hq-agent-3.2.0-615-win32) and got the error at the bottom of this post. Then I decided to use the NO JRE installer (hyperic-hq-agent-3.2.0-615-noJRE) and installed the jre-6u4-windows-x64.exe before running the install. When I run hq-agent.exe. it gives the error "Could not load JVM C:\Program Files\Java\jre1.6.0_04\bin\server\jvm.dll: %1 is not a valid Win32 application."
Has anyone come accross this issue?
Thanks in advance.
CJB.
This is the error I get with the hyperic-hq-agent-3.2.0-615-win32 installer
________________________________________________________________
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x080aefa2, pid=3520, tid=2600
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_13-b06 interpreted mode)
# Problematic frame:
# V [jvm.dll+0xaefa2]
#
--------------- T H R E A D ---------------
Current thread (0x01efb638): VMThread [id=2600]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x0410f26c, EBX=0x01efb638, ECX=0x00000000, EDX=0x0000001f
ESP=0x0410f268, EBP=0x0410fa40, ESI=0x0410fab4, EDI=0x04effba4
EIP=0x080aefa2, EFLAGS=0x00010206
Top of Stack: (sp=0x0410f268)
0x0410f268: 0000001f 63657845 6f697475 7270206e
0x0410f278: 6365746f 6e6f6974 6f697620 6974616c
0x0410f288: 000a6e6f 00000000 00000000 00000000
0x0410f298: 00000000 00000000 00000000 00000000
0x0410f2a8: 00000000 00000000 00000000 00000000
0x0410f2b8: 00000000 00000000 00000000 00000000
0x0410f2c8: 00000000 00000000 00000000 00000000
0x0410f2d8: 00000000 00000000 00000000 00000000
Instructions: (pc=0x080aefa2)
0x080aef92: 00 50 e8 db fe ff ff 8b 4d 08 83 c4 18 ff 75 fc
0x080aefa2: 8b 11 50 ff 52 04 c9 c3 55 8b ec 81 ec d0 07 00
Stack: [0x04010000,0x04110000), sp=0x0410f268, free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xaefa2]
V [jvm.dll+0xade13]
V [jvm.dll+0xacf89]
C [MSVCRT.dll+0x2b530]
C [kernel32.dll+0x1fe21]
VM_Operation (0x04effba4): exit, mode: safepoint, requested by thread 0x01f20cf8
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x01f20cf8 JavaThread "Thread-0" [_thread_blocked, id=2936]
0x01ec3b88 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2408]
0x01ec0bc8 JavaThread "Finalizer" daemon [_thread_blocked, id=1672]
0x01ebf838 JavaThread "Reference Handler" daemon [_thread_blocked, id=1564]
0x00566c58 JavaThread "main" [_thread_in_native, id=3504]
Other Threads:
=>0x01efb638 VMThread [id=2600]
VM state:at safepoint (shutting down)
VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x00565ab0/0x00000170] Threads_lock - owner thread: 0x01efb638
Heap
def new generation total 576K, used 188K [0x10010000, 0x100b0000, 0x109e0000)
eden space 512K, 24% used [0x10010000, 0x1002f238, 0x10090000)
from space 64K, 100% used [0x10090000, 0x100a0000, 0x100a0000)
to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000)
tenured generation total 1408K, used 445K [0x109e0000, 0x10b40000, 0x18010000)
the space 1408K, 31% used [0x109e0000, 0x10a4f520, 0x10a4f600, 0x10b40000)
compacting perm gen total 4096K, used 2932K [0x18010000, 0x18410000, 0x1c010000)
the space 4096K, 71% used [0x18010000, 0x182ed388, 0x182ed400, 0x18410000)
Dynamic libraries:
0x00400000 - 0x00408000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\hq-agent.exe
0x7d600000 - 0x7d6f0000 C:\WINDOWS\system32\ntdll.dll
0x7d4c0000 - 0x7d5f0000 C:\WINDOWS\syswow64\kernel32.dll
0x004c0000 - 0x0055b000 C:\WINDOWS\syswow64\ADVAPI32.dll
0x7da20000 - 0x7db00000 C:\WINDOWS\syswow64\RPCRT4.dll
0x7d8d0000 - 0x7d920000 C:\WINDOWS\syswow64\Secur32.dll
0x77ba0000 - 0x77bfa000 C:\WINDOWS\syswow64\MSVCRT.dll
0x08000000 - 0x08142000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\client\jvm.dll
0x7d930000 - 0x7da00000 C:\WINDOWS\syswow64\USER32.dll
0x7d800000 - 0x7d890000 C:\WINDOWS\syswow64\GDI32.dll
0x76aa0000 - 0x76acd000 C:\WINDOWS\system32\WINMM.dll
0x71bc0000 - 0x71bc8000 C:\WINDOWS\system32\rdpsnd.dll
0x771f0000 - 0x77201000 C:\WINDOWS\system32\WINSTA.dll
0x71c40000 - 0x71c97000 C:\WINDOWS\syswow64\NETAPI32.dll
0x76b70000 - 0x76b7b000 C:\WINDOWS\system32\PSAPI.DLL
0x10000000 - 0x10007000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\hpi.dll
0x01d60000 - 0x01d6e000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\verify.dll
0x01d70000 - 0x01d89000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\java.dll
0x01d90000 - 0x01d9e000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\zip.dll
0x68000000 - 0x68035000 C:\WINDOWS\system32\rsaenh.dll
0x76920000 - 0x769e2000 C:\WINDOWS\system32\USERENV.dll
0x04990000 - 0x0499f000 C:\hyperic-hq-agent-3.2.0-615-win32\hyperic-hq-agent-3.2.0\jre\bin\net.dll
0x71c00000 - 0x71c17000 C:\WINDOWS\system32\WS2_32.dll
0x71bf0000 - 0x71bf8000 C:\WINDOWS\system32\WS2HELP.dll
0x7db30000 - 0x7dbb0000 C:\WINDOWS\System32\mswsock.dll
0x77670000 - 0x777a9000 C:\WINDOWS\syswow64\ole32.dll
0x76ed0000 - 0x76efa000 C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f77000 C:\WINDOWS\System32\winrnr.dll
0x76f10000 - 0x76f3e000 C:\WINDOWS\syswow64\WLDAP32.dll
0x76f80000 - 0x76f85000 C:\WINDOWS\system32\rasadhlp.dll
0x5f270000 - 0x5f2ca000 C:\WINDOWS\system32\hnetcfg.dll
0x71ae0000 - 0x71ae8000 C:\WINDOWS\System32\wshtcpip.dll
VM Arguments:
jvm_args: -Djava.compiler=NONE -Djava.security.auth.login.config=jaas.config -Dagent.mode=thread -Xmx256M -Xrs -Xmx128m -Djava.net.preferIPv4Stack=true exit
java_command: <unknown>
Launcher Type: generic
Environment Variables:
JAVA_COMPILER=NONE
PATH=C:\oracle\product\10.2.0\db_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files (x86)\Dell\SysMgt\oma\bin;C:\Program Files (x86)\Dell\SysMgt\RAC4
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=EM64T Family 15 Model 4 Stepping 3, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows Server 2003 family Build 3790 Service Pack 2
CPU:total 4 family 15, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 4194303k(1806480k free), swap 4194303k(4194303k free)
vm_info: Java HotSpot(TM) Client VM (1.4.2_13-b06) for windows-x86, built on Oct 18 2006 10:10:57 by "java_re" with MS VC++ 6.0