Help!
I'm evaluating Hyperic for use in our environment but have had no luck getting it working. The installation seems to proceed normally for both the server and agent I'm attempting to monitor. When I bring up the agent it is seen by the Auto Discover as expected. However when I click on the Add to Inventory button I get the Unable to import platform error seen in the attached screen shot. This is a new fresh installation. The server is running on Windows Server 2003 32-bit. The agent is running on a Windows Server 2003 64 bit server, which has me wondering if that is the issue. I noticed that there were specific 64 bit agents for linux but not a specific 64 bit agent for windows. Any help is appreciated,
thanks,
Scott
I'm evaluating Hyperic for use in our environment but have had no luck getting it working. The installation seems to proceed normally for both the server and agent I'm attempting to monitor. When I bring up the agent it is seen by the Auto Discover as expected. However when I click on the Add to Inventory button I get the Unable to import platform error seen in the attached screen shot. This is a new fresh installation. The server is running on Windows Server 2003 32-bit. The agent is running on a Windows Server 2003 64 bit server, which has me wondering if that is the issue. I noticed that there were specific 64 bit agents for linux but not a specific 64 bit agent for windows. Any help is appreciated,
thanks,
Scott