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W2K8 R2 - 4.6 install problem

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Hi All, I'm sure this has been covered a number of times before but I can't find a definitive, one stop answer to the problem I'm having, please bear with me.
I downloaded hyperic-hqee-installer-4.6.msi
during the install I receive the error:
"Failed to Start HQ Server Windows Service"
the installer completes.
Clicking on start the server:
"The service name is invalid"

This is a fresh, patched 2008 R2 server, nothing else installed.

TIA

Andy

Message was edited by: numbernine

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